Thank you for your consideration of OEM custom-ordered products. Please check the following points when ordering custom-ordered products overseas.
Regarding price
In the case of repeat orders, the unit price will fluctuate depending on the quantity, circumstances, exchange rates, etc.
OEM/Custom-made products and sample orders are generally 100% COD, in accordance with the payment terms to the factory.
Regarding delivery time
Please consider the delivery date we provide as a guideline only, not a guaranteed date. As the products are produced and shipped overseas, the delivery date may be delayed due to unforeseen circumstances such as the conditions at the production site, weather, and transportation conditions.
▶ We will provide you with a rough schedule based on past performance. ▶ Please place your order well in advance.
Regarding delivery quantity errors
Regarding overseas production, especially promotional materials in the United States, the global standard is an error of about ±5%. Based on past import records, we are estimating and arranging to keep the error to a minimum, but we ask for your understanding in advance.
▶ Please consult us in advance if there are cases where problems will arise if the required quantity is not secured.
Regarding quality
Since we are an overseas manufacturer, our quality and inspection standards are based on global standards.
▶ Since this is not a Japanese standard, the following items will be delivered as products.
Even after sample production, it is difficult to achieve 100% precision in color matching, uniformity of products, and other arrangements. Especially in the United States, printing and hot stamping on promotional materials are done by hand, so it is difficult to prevent slight color spots, crushed characters, and plate misalignment of a few millimeters due to the manufacturing process. Depending on the packaging conditions, some products may have scratches on each other.
▶ Made in the USA. Please understand that this is the flavor of handmade products.
▶ Alternatively, please set the cost price taking into account the inclusion of such ingredients and arrange for quantities with a generous margin.
Regarding inspection
After importing, we inspect the quantity at our company, and as for quality, we use the inspections made by each manufacturer as our quality standards.
Regarding defective products
In the case of defective products or incorrectly delivered products that are beyond our reasonable standards other than those mentioned above, we will deal with the situation by arranging replacement products, etc. Please note that we cannot provide compensation above the sales price from our company or guarantee sales, etc.
Regarding Digital Proof Approval (checking the image without creating a pre-production sample)
This supervision method has many advantages, such as being able to keep costs down even with small-lot orders and shortening delivery times, but since the final confirmation is done using images, there may be discrepancies between the image and the actual finish, such as printing, fine text, smudged lines, etc. Please note that we cannot accept complaints about such content, or offer free replacements, reproductions, or compensation.
▶ Although there are many benefits, there are also risks. Please use at your own risk.
▶ If it is difficult to accommodate the gap between the finished product and your image, we ask that you make a sample before production.
Domestic shipping fee
Yu-Pack ▶ Per package / For large quantities, a separate estimate will be provided for charter shipping etc.
| Size/Shipping destination |
Tohoku to Kansai |
Chugoku and Shikoku |
Hokkaido and Kyushu |
Okinawa and remote islands |
| ~60 |
770 |
990 |
1155 |
1210 |
| 60~100 |
1100 |
1265 |
1540 |
1760 |
| 100~140 |
1320 |
1650 |
1980 |
2200 |
| 140~160 |
1760 |
1980 |
2200 |
2420 |
