You can view the prices in the "Estimated Price" section of each product page. Some products are still in preparation, or are difficult to estimate, so we do not publish the prices. In that case, please contact us individually.

Most of our products are imported from the US, so unfortunately we cannot provide them for free. Some items do not have samples, so you will need to purchase from our sample stock or have them ordered from the factory. Some products may not be available, so please contact us individually.

It depends on the product. Please refer to the icon displayed under the product name on each page.

Furthermore, for products with American names on them, delivery can generally take approximately 30 days.

However, these approximate times are based on the assumption that you have all the data you need , that you don't need a physical sample for proofreading , and that you can pay immediately .

In addition, since the products are basically imported from overseas, we cannot guarantee delivery dates.

Unforeseen things can happen, such as shipments being held up at customs, flights being cancelled due to bad weather, or factories being closed.

Therefore, we strongly recommend that you proceed with plenty of leeway rather than deciding on your order date by calculating backwards from the required production days.

No. The production time we provide is the minimum number of days required by the factory. The only way to shorten the delivery time is to submit your work and pay the factory promptly .

We have "templates" available on most product pages. Place your design on the template and upload the file when you place your order.

Please note that we require submissions in the form of line data drawn on a computer, known as "vector images." Please submit files in AI or PDF format.

A common example is when a customer submits a JPG image simply pasted into an AI file, but JPG images are called "raster images," and are images drawn with dots, so they cannot be submitted in this form. Please note that you will need to submit line data, or "vector images," that trace the image on a computer.

If you need help converting logo data or other data brought in by the customer into data for submission to the factory, we can help, but this will cost money (starting from 3,000 yen).

However, we cannot create a design from scratch.

We are simply a company that submits designs received from customers to factories on their behalf and assists in product manufacturing; we are not a design production company.

Therefore, if you don't even have a design, we ask that you first prepare the design yourself, such as by requesting an outsourced designer.

As a general rule, we require 100% cash payment in advance .

Using the connections with overseas factories that we have cultivated over the years, we will act as an agent for manufacturing imports and exports.

Orders to factories must be paid 100% in advance. We transfer the product price on behalf of the customer, ensure the product arrives safely, and guarantee its quality... and we receive a commission.

In addition, since the products we manufacture are printed with the client's logos and designs, in the unlikely event of a sale, we cannot sell them or resell them. For this reason, we ask for full payment in advance.

What is the process for OEM production?

For those who are unsure about the overall process because this is their first time ordering an OEM product, we will provide an easy-to-understand explanation of the OEM flow at DIGGIT!

The starting procedure is slightly different depending on whether you have design data or not .

But don't worry 💡 We will provide full support from proofreading to production to delivery!

📣 DIGGIT OEM Support System

• 💬 If you have any questions, feel free to contact us by email or phone!
• 🎨 Even if you don't have a design, we can provide you with a proposal!
• 🚛 One-stop service all the way to delivery for peace of mind!

If you're wondering, "I want to try OEM, but where should I start?", that's okay.
Please feel free to contact us using the contact form!

Yes, if you already know what you want to make, please provide us with the details and we will search our database to find the product you are looking for.