School supply case (pencil case, pen case) ・1445

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OEM Process

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How to order

To order our products, please follow the steps below:

1. Download and create a design template

First, please download the template . Place your design on the template and create the design data. We recommend that you use vector art files (AI, EPS, PDF, etc.) created with Adobe Illustrator or similar software.

2. Select customization items and upload design data

Next, select the options and order quantity you want in the customization section of the product page. After that, upload the design data file you created above.

3. Check the OEM precautions and add to cart

Once you have selected your customization options, please read the OEM terms and conditions , select the check box if you agree to the terms, and then click "Add to Cart."

4. Check-out

Enter the required information on the cart screen and click Proceed to Checkout (Shop Pay, Apple Pay, Google Pay) .

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How to use the coupon

1. Proceed to checkout

After selecting the product, proceed to checkout.

2. Enter the coupon code in the field

Once you are on the payment screen, enter your coupon code in the "Coupon Code" field.

3. Press the Apply button
Once you have entered the code, click the "Apply" button.

4. Check that the discount has been applied

Verify that the discount has been applied and continue with your purchase.

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What happens after you order?

1. Check the calibration image

We will create a proof image based on the design data uploaded by the customer and send it to the customer. Please check the proof image and approve it .

2. Start of production

After receiving your approval, we will send the data to the factory and start production.

• Made in the USA : Estimated production time is approximately 30 days .
• Asian products : Estimated production time is 45-60 days .

However, since the product is imported from overseas, there may be delays due to customs clearance or weather conditions . Please note that we cannot guarantee delivery dates.

3. Inspection and shipping

Once the product arrives at our company, we will inspect it and if there are no problems, we will ship it out the same day . After shipping, we will inform you of the domestic carrier's tracking number so you can check the delivery status.

4. Delivery completed

Your order will be completed as soon as the product has been safely delivered to your address.

5. Check your order status

You can check the status of your order by clicking the link below.

Check your order status

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If you have any questions, please feel free to contact us at any time.

You can view the price list on each product page. Some products are still in preparation, or it is difficult to give an estimate for the product, so the price is not disclosed. In that case, please contact us individually.

Most of our products are imported from the US, so unfortunately we cannot provide them for free. Some items do not have samples, so you will need to purchase from our sample stock or have them ordered from the factory. Some products may not be available, so please contact us individually.

It depends on the product. Please refer to the icon displayed under the product name on each page.

Furthermore, for products with American names on them, delivery can generally take approximately 30 days.

For Asian products, the mainstream is around 45 to 60 days.

However, these approximate times are based on the assumption that you have all the data you need , that you don't need a physical sample for proofreading , and that you can pay immediately .

In addition, since the products are basically imported from overseas, we cannot guarantee delivery dates.

Unforeseen things can happen, such as shipments being held up at customs, flights being cancelled due to bad weather, or factories being closed.

Therefore, we strongly recommend that you proceed with plenty of leeway rather than deciding on your order date by calculating backwards from the required production days.

*Please be careful during major holidays both in Japan and overseas!

Our factories and offices will be closed during the following periods. If the following periods overlap with our production period, delivery dates may be delayed by that period.

• America = Full December (Christmas holidays)
• China = Mid-January to Mid-February (Lunar New Year), Early October (National Day)
• Japan = Japanese holidays, New Year's holidays, Obon period in August

No. The production time we provide is the minimum number of days required by the factory. The only way to shorten the delivery time is to submit your work and pay the factory promptly .

Generally, in the United States, there is no custom of making pre-production samples for personalized products, and instead, proofreading is done using image images, a process known as "digital proof approval ."

America is a rational country, so for small orders of fewer than a few thousand pieces, a quick proofread is done using a conceptual image, and production begins immediately after proofreading.

If you absolutely need a pre-production sample, we can of course produce one for you, but we will need to quote you separately, and the delivery time for sample production will be the same as for full-scale production (at least two weeks at the earliest).

In the end, making just one sample requires stopping the entire production line, so in terms of effort, there is not much difference between making one item and making 1,000 items.

We recommend proofreading using image images, as it can be done within about three business days before you place your order and is free of charge.

We have "templates" available on most product pages. Place your design on the template and upload the file when you place your order.

Please note that we require submissions in the form of line data drawn on a computer, known as "vector images." Please submit files in AI or PDF format.

A common example is when a customer submits a JPG image simply pasted into an AI file, but JPG images are called "raster images," and are images drawn with dots, so they cannot be submitted in this form. Please note that you will need to submit line data, or "vector images," that trace the image on a computer.

If you need help converting logo data or other data brought in by the customer into data for submission to the factory, we can help, but this will cost money (starting from 3,000 yen).

However, we cannot create a design from scratch.

We are simply a company that submits designs received from customers to factories on their behalf and assists in product manufacturing; we are not a design production company.

Therefore, if you don't even have a design, we ask that you first prepare the design yourself, such as by requesting an outsourced designer.

For OEM (manufacturing agency) we ask that you pay 100% in advance in principle.

Using the connections with overseas factories that we have cultivated over the years, we will act as an agent for manufacturing imports and exports.

Orders to factories must be paid 100% in advance. We transfer the product price on behalf of the customer, ensure the product arrives safely, and guarantee its quality... and we receive a commission.

In addition, since the products we manufacture are printed with the client's logos and designs, in the unlikely event of a sale, we cannot sell them or resell them. For this reason, we ask for full payment in advance.

What is the process for OEM production?

For those who are unsure about the overall process because this is their first time ordering an OEM product, we will provide an easy-to-understand explanation of the OEM flow at DIGGIT!

The starting procedure is slightly different depending on whether you have design data or not .

But don't worry 💡 We will provide full support from proofreading to production to delivery!

📣 DIGGIT OEM Support System

• 💬 If you have any questions, feel free to contact us by email or phone!
• 🎨 Even if you don't have a design, we can provide you with a proposal!
• 🚛 One-stop service all the way to delivery for peace of mind!

If you're wondering, "I want to try OEM, but where should I start?", that's okay.
Please feel free to contact us using the contact form!

Yes, if you already know what you want to make, please provide us with the details and we will search our database to find the product you are looking for.